47% TCO reduction across a 14-site, 6-OEM state IT estate.
14 SITES · 6 OEMS · 412 DEVICES · 28 MONTHS · ONGOING
47%
TCO reduction year 1
0
SLA escalations FY24
3
OEMs at 5+ years past EoSL
12 → 1
OEM contracts consolidated
Challenge
Vendor sprawl across 6 OEMs and 12 separate contracts; EoSL pressure on Dell, HPE, and Cisco UCS estates simultaneously; capex constraints prevented a refresh cycle.
Solution
Single multi-OEM TPM contract with NIST 800-53-aligned operating practices. Site-specific 4-hour SLA. Documented EoSL extension pattern. No auto-renewal; fiscal-year-aligned terms.
Outcome
47% TCO reduction in year one. Zero SLA escalations through FY24. Three OEM platforms successfully extended past 5-year EoSL with full audit-accepted documentation.
The migration was easier than the OEM refresh would have been, and the budget defense at FY review was the smoothest we've had in eight years. — PROCUREMENT OFFICER, MULTI-STATE AGENCYDiscuss a similar scope