Public trust runs on infrastructure.
We keep it answerable.
In government, downtime is a public‑service event and security posture is a procurement criterion — and every infrastructure decision answers to a budget cycle, an audit, and the constituents on the other side of the counter. What agencies buy from WUC today goes beyond break‑fix — managed IT infrastructure operated as an extension of the agency IT team, with the records and case‑management systems the public depends on, and the archive estates that never stop growing, answered for by one accountable partner. Same multi‑vendor engineering depth. Sold by what the public counts on.
A vendor answers to a contract.
You answer to the public.
Break-fix maintenance answers one question: is the hardware healthy? Agency leadership carries different ones — will the case system hold on deadline day, is the records estate compliant and recoverable, and will it all survive the next budget cycle? We hold those answers under two principles:
Exceptional Service
Continuous monitoring, proactive maintenance, rapid issue resolution, and expert guidance that keep your infrastructure estate secure, available, and optimized — an extension of your team, measured against outcomes you can see.
Strategic Engagement
Technology initiatives aligned with business objectives through ongoing planning, governance, and continuous improvement. A partner in the room when decisions get made — not a vendor on a ticket when things break.
Two estates every agency answers for.
One partner who answers for both.
Every agency's infrastructure conversation eventually reaches the same two estates. These are the systems our practice designs, operates, and stands behind — at full depth.
Records & case-management systems — the counter the public stands at
Permits, benefits, filings, dispatch — the systems constituents depend on demand low latency and continuous availability from every layer beneath them. We operate that full stack — compute engineered for deadline‑day load, Dell PowerMax and NetApp AFF beneath the databases — with replication and recovery rehearsed rather than assumed, and security posture held as standing operations with an audit trail.
The archive estate — records, GIS, and media that never shrink
Public records retention never ends: document archives, GIS imagery, digital evidence and media estates grow on statutory schedules no budget debate can pause. Dell PowerScale carries that growth with policy‑driven retention; NetApp AFF serves the databases that keep it searchable — and we operate both sides, expanding capacity ahead of growth and holding retention obligations as enforced configuration.
Representative architectures drawn from common public-sector deployments — not descriptions of specific agency environments, which remain confidential. Operations align to NIST SP 800-53 and guidance from CISA.
The economics appropriations committees appreciate.
The government vertical runs on the same multi-vendor engineering depth that made WUC an OEM alternative — and the savings survive budget scrutiny because they are structural, not promotional. Model your estate with the infrastructure savings calculator, or start from the pillars below:
Multi-vendor consolidation
Dell EMC, NetApp, HPE, Cisco, and IBM estates under one agreement, one SLA framework, one accountable team — 30–50% below combined OEM spend.
See how consolidation works → 02Lifecycle on the budget cycle
Extend stable assets past EOSL, refresh when workload evidence says so, retire with documented sanitization — every decision landing in an appropriation, not an emergency.
Explore lifecycle → 03SLAs tiered to mission
Two-hour response for the systems the public stands in line for; next-business-day for the cold archive. You stop paying premium SLAs for records nobody is waiting on.
Design your tiers → 04Proactive, not reactive
Predictive telemetry that catches the degrading component before it becomes a service interruption — with baselines set at the hours constituents actually show up.
Explore performance insights →Four stages, no surprises.
- Assess. Full agency-estate audit — every host, array, switch, and contract — mapped to the service it delivers and scored by mission criticality and compliance exposure.
- Consolidate. OEM contracts replaced in renewal order under one WUC agreement, SLAs re-tiered to mission criticality, savings visible in the first budget cycle you present.
- Operate. 24/7 telemetry, proactive maintenance, and guaranteed-response engineering — the extension-of-your-team phase, measured monthly.
- Advise. Quarterly strategic reviews: capacity growth, compliance posture, refresh sequencing and cloud placement — the partner-in-the-room phase your roadmap runs on.
Ready for a partner the public can count on?
A 30-minute conversation surfaces the three biggest overspend and risk signals in your agency’s infrastructure contracts — usually without leaving the call.