Mission-critical infrastructure support for federal, state, and local government.

WUC Technologies operates through partner-of-record arrangements and direct agency engagements. Specific procurement vehicles available for a given engagement are documented under NDA on first call. We are not currently a prime GSA Schedule holder, and we do not represent that we are.

If your procurement office requires a Schedule-only engagement, we will identify a partner-of-record path and document the arrangement before contract execution.

For CUI-adjacent maintenance, our operating model aligns to NIST SP 800-171 Rev. 3. CUI does not reside in WUC systems; we operate on agency systems under agency control. Engineer access is roster-managed per agency, escorted-only where the agency requires escorted access.

For Federal Contract Information, we apply the same operating discipline as CUI engagements. Specific control evidence is documented under NDA per agency requirement.

Standard tier-1 commit is 4-hour parts and engineer dispatch. Sub-options for 2-hour engineer commit on agency-defined criticality tiers. SLAs are written per-site, not as a national average; geographically dispersed agencies receive site-specific commitments documented in the contract.

Multi-site engagements include parts staging at each site rated tier-1, with stocking levels calculated from MTBF, system criticality, and the SLA commit window.

End-of-Service-Life is the central reason most agencies engage us. We hold parts inventory across server, storage, and network OEM lines for 7+ years past published EoSL on most platforms. Parts source is OEM-traceable, anti-counterfeit screened, with documented chain of custody.

EoSL extension is delivered under the same SLA tier as in-warranty equipment. References available on engagements at 5–7 years past EoSL.

Every government contract includes assignment provisions and fiscal-year termination clauses written in plain language at the front of the agreement, not buried in an exhibit. No auto-renewal traps. Term lengths align to fiscal-year close so a budget-cycle change does not orphan the contract mid-fiscal.

If your procurement vehicle changes, the contract can be assigned to a successor vehicle without re-bid, subject to the vehicle's own assignment rules.

Yes, on an escorted-only model, with background-screened engineers and per-agency access rosters. CJIS Security Policy alignment is operating-practice level; we will not represent ourselves as carrying clearances we do not hold. Where formal clearance is required for the engagement scope, we will scope the engagement to the segments where it is not, or sub to a cleared partner.

We are direct about what we hold and what we don't. Procurement officers who have been burned by overstatement here will recognize the difference.

Typical observed TCO reduction is 40–60% over a 3-year horizon when comparing like-for-like at the SLA tier the agency actually requires. The most common driver is the EoSL extension lever — agencies avoid a refresh cycle that the OEM had positioned as inevitable.

We deliver TCO modeling as part of the Assess phase so the comparison is grounded in your actual asset registry, not a vendor template. The model shows three scenarios: continuing OEM, WUC standard tier, WUC with EoSL extension.