Healthcare · Managed IT Infrastructure

Patient care runs on infrastructure.
We make sure it answers.

In healthcare, downtime is a patient‑care event and HIPAA compliance is a purchasing criterion — which is why hospitals, health systems, and payers buy infrastructure differently than anyone else. What they buy from WUC today goes beyond break‑fix — managed IT infrastructure operated as an extension of the clinical IT team, with the two flagship workloads healthcare runs on — the Epic/EHR stack and radiology on Dell PowerScale and NetApp AFF — designed, hosted, and answered for by one accountable partner. Same multi‑vendor engineering depth. Sold by what it protects.

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Support cost reduction
Health systems cut infrastructure support costs 30–50% consolidating OEM contracts under WUC
24/7
Proactive operations
Telemetry across compute, storage, and network — failures caught before clinicians notice
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Guaranteed response
Engineering response in hours, tiered to clinical criticality — premium where patients wait
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Life beyond EOSL
Stable clinical infrastructure kept productive years past OEM end-of-service-life
From Maintenance Vendor to Managed Partner

Downtime here isn’t measured in minutes.
It’s measured in patients.

Break-fix maintenance answers one question: is the hardware healthy? Healthcare leadership carries different ones — will the EHR hold at morning rounds, is the imaging archive compliant and recoverable, and who answers for all of it? We hold those answers under two principles:

Exceptional Service

Continuous monitoring, proactive maintenance, rapid issue resolution, and expert guidance that keep your infrastructure estate secure, available, and optimized — an extension of your team, measured against outcomes you can see.

Strategic Engagement

Technology initiatives aligned with business objectives through ongoing planning, governance, and continuous improvement. A partner in the room when decisions get made — not a vendor on a ticket when things break.

The Flagship Workloads

Two systems every hospital answers for.
One partner who answers for both.

Every health system's infrastructure conversation eventually reaches the same two workloads. These are the estates our practice designs, hosts, and stands behind — at full depth.

Flagship workload

Epic/EHR hosting — the system the whole hospital feels

The EHR demands low latency, high IOPS, and continuous availability from every layer beneath it. We operate that full stack — compute engineered for peak‑hour clinical load, Dell PowerMax and NetApp AFF beneath the database, redundant paths between them — with replication and recovery rehearsed rather than assumed, and HIPAA obligations held as standing operations with an audit trail.

Dell PowerMaxNetApp AFFEpic · Oracle Health · MEDITECHOne accountable team
Flagship workload

Radiology — imaging on PowerScale and NetApp AFF

Imaging estates grow relentlessly, and a radiologist waiting on a prior study is a patient waiting on a diagnosis. Dell PowerScale carries the petabyte DICOM archive; NetApp AFF serves the PACS databases that make image search instant — and we operate both sides of that partnership, from fabric to filesystem, with capacity expanded ahead of growth and retention held as policy.

Dell PowerScaleNetApp AFFPACS · VNA · DICOMGrowth forecasting

Representative architectures drawn from common healthcare deployments — not descriptions of specific client environments, which remain confidential. Explore the numbers in our regional hospital case study. Operations align to the HIPAA Security Rule and NIST SP 800-66r2.

The Practice Underneath

Every layer of the clinical stack, one discipline.

The healthcare vertical runs on the same multi-vendor engineering depth that made WUC an OEM alternative — and the savings fund the strategy. Model your estate with the infrastructure savings calculator, or explore the practice layer by layer:

SLA tiers follow clinical criticality — not what badge is on the bezel TIER 1 · CLINICAL EHR hosts • imaging arrays • SAN fabrics 2-hour onsite TIER 2 · ENTERPRISE virtualization • file services • campus core 4-hour onsite TIER 3 · ARCHIVE lab • backup targets • cold archive next business day
The tiering that funds the savings: premium response where downtime touches patients, economy response where it does not.
How an Engagement Runs

Four stages, no surprises.

01 ASSESSaudit the clinical estate 02 CONSOLIDATEone agreement, re-tiered 03 OPERATE24/7 proactive support 04 ADVISEquarterly strategy reviews
Four stages, no surprises — the healthcare engagement from first audit to standing advisory.
  1. Assess. Full clinical-estate audit — every host, array, switch, and contract — mapped to the care it serves and scored by clinical criticality and compliance exposure.
  2. Consolidate. OEM contracts replaced in renewal order under one WUC agreement, SLAs re-tiered to clinical criticality, savings visible in the first budget cycle.
  3. Operate. 24/7 telemetry, proactive maintenance, and guaranteed-response engineering — the extension-of-your-team phase, measured monthly.
  4. Advise. Quarterly strategic reviews: capacity growth, compliance posture, refresh sequencing and cloud placement — the partner-in-the-room phase your roadmap runs on.

Ready for a partner who answers for patient care’s infrastructure?

A 30-minute conversation surfaces the three biggest overspend and risk signals in your clinical infrastructure contracts — usually without leaving the call.

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