The renewal quote isn’t the price.
It’s the opening offer.
OEM support renewals are the least‑negotiated line in the IT budget — not because the terms are good, but because there was never a credible alternative on the table. What healthcare and financial IT procurement teams buy from WUC is that alternative: multi‑vendor maintenance 30–50% below OEM list, consolidated into one master agreement with SLAs priced by what each system actually serves. The same engineering depth the OEMs sell, sitting on your side of the negotiation.
The OEM names the price.
An alternative names the terms.
A renewal negotiation without an alternative is a price announcement. IT procurement with a credible multi-vendor partner behind it asks different questions — what is this asset actually worth supporting, at what tier, on whose paper? We answer them under two principles:
Exceptional Service
Continuous monitoring, proactive maintenance, rapid issue resolution, and expert guidance that keep your infrastructure estate secure, available, and optimized — an extension of your team, measured against outcomes you can see.
Strategic Engagement
Technology initiatives aligned with business objectives through ongoing planning, governance, and continuous improvement. A partner in the room when decisions get made — not a vendor on a ticket when things break.
The contracts with no room for error,
negotiated like they matter.
In healthcare, HIPAA compliance is a purchasing criterion and downtime is measured in delayed care — which makes vendor selection a compliance decision, not just a commercial one. These are the flagship estates whose contracts we stand behind.
The Epic/EHR stack — the contract clinicians depend on
The support agreement under the EHR carries obligations no procurement team can waive: guaranteed response tied to clinical uptime, HIPAA‑aligned operations with an audit trail, recovery commitments that have actually been rehearsed. We hold those terms on Dell PowerMax and NetApp AFF estates — at 30–50% below the OEM’s number for the same depth.
Radiology — the imaging estate and its growing renewal
The imaging contract only grows: Dell PowerScale archives expand every year, NetApp AFF refreshes queue up, and each OEM renewal lands bigger than the last. We flatten that curve — consolidated coverage, expansions priced ahead of time, and lifecycle evidence that says which shelves earn another year and which retirements are due.
Representative architectures drawn from common healthcare deployments — not descriptions of specific client environments, which remain confidential. Explore the numbers in our regional hospital case study. Operations align to the HIPAA Security Rule and NIST SP 800-66r2.
Walk into every renewal with three things.
Every negotiation runs on the same multi-vendor engineering depth that made WUC an OEM alternative — and the savings are the proof procurement leads with. Model your estate with the infrastructure savings calculator, or start from the three below:
One master agreement
Five renewal cycles and five auto-renewals collapsed into one co-termed agreement — one negotiation a year, with everything on the table at once.
Explore managed services → 02SLAs priced by criticality
Premium response for the arrays under the EHR, economy tiers for the lab edge — you stop buying platinum coverage for equipment nobody is waiting on.
Design your tiers → 03Lifecycle evidence
Extend, refresh, or retire — every asset decided on telemetry and documented, so renewal season is a strategy review instead of a stack of surprise quotes.
Explore lifecycle → 04Benchmark before renewal
EOSL exposure dates and support-cost deltas in hand before the OEM calls — the homework that turns a price announcement into a negotiation.
Check your EOSL dates →Four stages, no surprises.
- Assess. Every asset, service date, and contract in one ledger — mapped to workload and criticality, with the 30–50% delta computed per line before any renewal conversation.
- Consolidate. OEM contracts replaced in renewal order under one WUC master agreement — co-termed, SLAs re-tiered to criticality, savings visible in the first budget cycle.
- Operate. 24/7 telemetry, proactive maintenance, and guaranteed-response engineering — the terms you negotiated, delivered and measured monthly.
- Advise. Quarterly strategic reviews: lifecycle decisions, renewal calendar, refresh sequencing — the partner-in-the-room phase that keeps every negotiation ahead of the OEM’s.
Ready to negotiate from strength?
A 30-minute conversation benchmarks your three biggest support renewals against the multi-vendor alternative — usually without leaving the call.