Solutions · Hyperconverged & Cloud

Lifecycle operations for hyperconverged and hybrid cloud — across every major platform, past every OEM EOSL.

Multi-platform HCI lifecycle: Nutanix AOS, Dell VxRail, HPE SimpliVity, VMware vSAN, Cisco HyperFlex. Hardware support, firmware coordination, software lifecycle, and EOSL extension — from one operational team.

The HCI lifecycle reality

Four architectural concerns the HCI buyer is actually managing.

If you're operating Nutanix, VxRail, SimpliVity, vSAN, or HyperFlex, you've hit at least two of these in the last twelve months.

HCI EOSL is faster than traditional infrastructure.

Nutanix AOS, VxRail, SimpliVity, HyperFlex all carry tighter "supported configuration" matrices than 3-tier hardware. Nodes hit "no longer supported" status while the silicon is still healthy. The OEM has every reason to push refresh; you have every reason to extend.

Software lifecycle is coupled to hardware lifecycle.

AOS upgrades, vSphere upgrades, firmware patches, driver matrices, cluster expansion paths — all interlock. A single firmware update on one node can cascade into a stack-wide compatibility check. Internal teams typically lack the time or test environments to manage this safely across platforms.

Cluster topology operations cross compute / storage / network.

A single HCI node failure simultaneously reduces compute capacity, breaks storage erasure-coding redundancy, and removes a network path. Maintenance crosses the silos that traditional ops teams are organized around. Tier-3 tickets sit between three teams; resolution stalls.

Hybrid cloud edges add a new operational surface.

AWS Outposts, Azure Stack HCI, Google Distributed Cloud, edge nodes at colos — physical hardware that lives in your operational scope but speaks public-cloud APIs. Smart hands at edge sites + cloud-adjacent racks at colos becomes an HCI extension story, not a separate concern.

Supported platforms

Five HCI platform families, one operational layer.

Hardware support, software lifecycle coordination, and EOSL extension across each.

Nutanix
AOS · Prism · AHV
HardwareLenovo · Dell · HPE · Cisco · Inspur
SoftwareAOS upgrade, hypervisor migration (AHV / ESXi / Hyper-V)
EOSL extensionActive
Dell
VxRail · PowerEdge nodes
HardwareNative Dell PowerEdge node lineup
SoftwareVxRail Manager lifecycle, vSAN integration
EOSL extensionActive
HPE
SimpliVity · OmniCubes
HardwareHPE ProLiant + SimpliVity nodes
SoftwareSimpliVity software lifecycle, federation membership
EOSL extensionActive
VMware
vSAN · vCF · ESXi
HardwareAll certified vSAN ReadyNodes
SoftwarevSphere + vSAN lifecycle, vCF orchestration
EOSL extensionBroadcom transition
Cisco
HyperFlex · HXDP
HardwareCisco UCS HX-series
SoftwareHXDP lifecycle, UCS Manager firmware
EOSL extensionPost-EOL 2024
WUC HCI capabilities

Six things WUC operates so your platform team doesn't have to specialize across all five.

Each capability tied to a specific architectural outcome — not generic "managed services" framing.

Multi-platform HCI maintenance
One contract spans Nutanix, VxRail, SimpliVity, vSAN, HyperFlex hardware lifecycle. Single ticket flow, single parts logistics, single escalation path.
// firmware tracking, all 5 platform families
HCI EOSL extension
Operate clusters past OEM end-of-software-support announcements. Including HyperFlex post-EOL, SimpliVity transition, and the post-Broadcom vSAN window.
// supports clusters past OEM walk-away
Cluster expansion + node refresh
Add capacity without re-architecting. Refresh nodes without lockstep cluster replacement. Mixed-generation cluster topologies supported.
// rolling refresh, mixed-gen support
Software lifecycle coordination
Hypervisor + platform software + firmware coordinated upgrade. We test the matrix before you stage it; you stage it before you ring-fence it.
// AOS x.y, vSphere 7→8, firmware-driver matrix
AI / GPU on HCI
NVIDIA accelerator deployment on HCI clusters with lifecycle awareness. GPU node refresh on the 18-24 month cadence (not the 5-year x86 cadence).
// NVIDIA AI Enterprise, vGPU, A100/H100/L40S
Hybrid cloud edge operations
Smart hands + lifecycle for AWS Outposts, Azure Stack HCI, edge nodes at colos. Bonded crews, OSHA-trained, integrated with existing cloud-side ops.
// Outposts, Stack HCI, colo edge nodes
Architecture comparison

How WUC compares against OEM HCI extended support and DIY models.

Honest calibration. OEM extended support wins on first-party fidelity; generic third-party wins on cost; DIY wins on full control. The matrix shows where each option fits.

Architectural dimension WUC Technologies OEM HCI extended support Generic TPM (non-HCI) DIY / in-house
Multi-platform HCI support 5 platform families, one contract ×Single OEM only ~Hardware only, not HCI-aware ~Constrained by team coverage
HCI EOSL extension Active, including HyperFlex post-EOL ×OEM walks away at EOSL ~Hardware level only, no software ×Talent-bound, parts-bound
Software lifecycle coordination AOS, vSphere, firmware-driver matrix First-party fidelity, single OEM ×Out of scope ~Lab + ring-fence cycle, slow
Cluster expansion + node refresh Mixed-generation, rolling refresh ~OEM-prescribed only, lockstep ×Out of scope Full control, full cost
AI / GPU on HCI NVIDIA-aware, lifecycle-paced ~OEM-specific only ×Generic compute only ~Talent-bound
Hybrid cloud edge ops Outposts + Stack HCI smart hands ×Out of OEM scope ×Out of scope ×No physical presence at edges
3-year cost trajectory 40-60% lower than OEM ext. ~Premium, escalates at renewal Lowest hardware-only price ~Talent + tooling overhead
Reference architecture

How WUC integrates into a multi-platform HCI estate.

Single operational layer across your existing platforms. No re-architecture, no platform consolidation required.

WUC HCI reference architecture Diagram showing 5 customer HCI clusters connecting to WUC operational layer, which connects to 4 WUC service layer capabilities. CUSTOMER HCI ESTATE Nutanix AOS · Prism · AHV Dell VxRail VxRail Mgr · vSAN HPE SimpliVity OmniCubes · Federation VMware vSAN vSphere · vCF · ESXi Cisco HyperFlex UCS HX · HXDP WUC OPERATIONAL LAYER 24/7 multi-platform NOC Tier 1 + 2 deflection across all platforms Firmware / driver / hypervisor lifecycle AOS, vSphere, HXDP, UCS firmware tracking EOSL extension Cluster topology awareness AI / GPU lifecycle NVIDIA-aware refresh cadence Hybrid cloud edge ops WUC SERVICE LAYER OEM TAC Access Direct case escalation across 5 platforms Parts Logistics 4-hour SLA 200+ OEMs Smart Hands 50 states + global bonded crews Hybrid Cloud Edges AWS Outposts + Stack HCI edge node lifecycle // no re-architecture required · runs side-by-side with existing OEM contracts
Firmware lifecycle
Coordinated across hypervisor, platform software, and node firmware. We test the matrix; you stage it.
Cluster expansion
Mixed-generation cluster topology supported. Add capacity without lockstep cluster replacement.
EOSL extension
Operate clusters past OEM end-of-software-support. HyperFlex post-EOL specifically supported.
AI / GPU lifecycle
NVIDIA accelerator deployment with 18-24 month refresh cadence. Power and cooling envelope tracked.
Architecture FAQ

Questions HCI architects ask before booking the call.

Can you actually maintain Nutanix / VxRail / SimpliVity / vSAN / HyperFlex past OEM end-of-software-support? What's the boundary?+
Yes — with explicit scope. We continue hardware maintenance, firmware support, parts logistics, and operational ticket flow indefinitely. We continue limited software lifecycle work (security patches we can validate, configuration changes within already-supported versions). We do not claim to write net-new platform software or backport features from versions we don't have access to. The boundary is clearly documented in the SOW so there's no surprise on day 365.
How do you coordinate AOS / vSphere / hypervisor upgrades across our cluster without taking it down?+
Standard rolling-upgrade pattern: maintenance-mode one node at a time, validate cluster health between nodes, abort if degradation. We pre-stage the firmware-driver matrix in a lab environment first, run the upgrade plan past your change-control board, and execute during your defined window. For Nutanix specifically: AOS x.y.z → x.y+1 with intermediate hypervisor compat verified. For VMware: vSphere 7→8 with vSAN ESA migration if applicable.
We're transitioning off VMware post-Broadcom — how does WUC handle the vSAN-to-Nutanix or vSAN-to-Hyper-V migration window?+
Migration windows are where most enterprises lose months. We can run the legacy vSAN cluster in extended-support mode while the target Nutanix or Hyper-V environment stands up alongside it — both clusters live, neither rushed. Workload migration is your team's call (or your migration partner's); WUC keeps both estates operationally healthy through the transition.
What's your story for Cisco HyperFlex post-EOL (2024)? Are you going to be there in 2027 when we need parts?+
Yes. HyperFlex is a focus area precisely because Cisco walked away. We hold parts inventory for HX-series hardware specifically, maintain HXDP firmware support paths within the supported version envelope, and have a multi-year roadmap committed to HyperFlex maintenance through 2028+. Customers who haven't yet migrated off HyperFlex are a real segment of our HCI book.
How do you handle GPU lifecycle on HCI? Specifically NVIDIA AI Enterprise deployments?+
GPU lifecycle on HCI is a specialty area — the 18-24 month NVIDIA refresh cadence doesn't fit the 5-year x86 cycle most ops teams plan around. We track NVIDIA AI Enterprise licensing, vGPU profile assignments, GPU node firmware separately from the rest of the cluster, and refresh modeling for accelerator nodes.
We have AWS Outposts at three sites — does that fall in your scope or do we need a separate vendor?+
Edge hardware sits in our scope. Smart hands at Outposts sites (rack rollout, RMA receive, drive replacement) is the same crew network that handles your traditional data-center smart hands. We don't replace AWS's responsibility for the Outposts software stack — that stays with AWS. We become the physical-layer extension.
Cluster expansion: can you add nodes from a different generation? What's the supported topology?+
Mixed-generation clusters are supported within platform-vendor compatibility windows. Nutanix tolerates wide mixed-gen tolerance; VxRail Manager has tighter constraints; SimpliVity federation requires careful node-pairing. We track each platform's supported mixed-gen matrix and propose expansion topologies that don't violate it. If your expansion crosses a compatibility boundary, we'll surface it before the order goes in — not after the nodes arrive.
How does WUC interact with our existing Nutanix Prism / vCenter / SimpliVity Federation Manager?+
We integrate as an additional operator, not a replacement. WUC engineers receive named accounts on your management plane (Prism / vCenter / Federation Manager) with role-scoped permissions. All actions are logged in your audit trail; you retain primary admin access. If you revoke our access, the management plane stays fully functional — we don't take your platform with us when an engagement ends.

Schedule a 60-minute architecture review.

Bring your current platform mix, EOSL exposure, and the architectural decision you're working through. We'll walk through concrete options and tell you honestly whether WUC is the right fit.