EMC Support

EMC Support

Extending the Life Span of Your Dell EMC Assets

Extending the Life Span of Your Dell EMC Assets

Maintaining your data infrastructure (storage, network and servers) is a huge responsibility.  Any prolonged failure in one of these components can be disastrous for your organization, compromising your market stronghold and reputation.

Dell EMC storage offerings are very reliable solutions that are designed to reduce system-wide failures, but stuff still happens.  The problem is that Dell’s maintenance and support services do not extend beyond the EOL date.  Once you reach the EOL date, your IT decisions will default to two costly OEM options – pay for a 3-to-5-year hardware refresh cycle or agree to post-warranty maintenance costs.

WUC Technologies offers a better, safer, and much more cost-effective option. As a premier industry leader, WUC offers its clients custom Dell EMC hardware maintenance and support for storage, backed up by affordable pricing.

Maintaining your data storage, network and servers involves huge responsibility. Any severe failure in one of these components can be disastrous for your organization, compromising your market stronghold and reputation.

Dell’s EMC storage equipment is a very reliable solution that has been designed to prevent this type of failures. The problem is that Dell’s maintenance and support services do not extend beyond the EOL date. Once you reach the EOL date, your IT decisions will default to two costly OEM options – pay for a 3-to-5-year hardware refresh cycle or agree to post-warranty maintenance costs.

WUC Technologies offers you a better, safer, and much more cost-effective option. As a premier industry leader, WUC offers its clients custom Dell EMC hardware maintenance and support for storage, backed up by affordable pricing.

WUC’s Win-Win Solution

Hardware maintenance isn’t a one size solution fits all. Based on our powerful customization abilities, we will provide your organization with the best EMC storage support package, extending the EOL of your Dell equipment.

Our Dell EMC storage maintenance services include comprehensive break/fix support, proactive alerts, error analysis, 24/7 monitoring and software problems identification.

WUC’s comprehensive support will start with an initial examination of your EMC storage system hardware, operating environment, hosts, workloads, configuration, performance, and capacity. This phase is essential for creating a clear and accurate assessment of the services and solutions you need.

Postpone Unnecessary Equipment Refresh

Our company’s engineers use proven processes to deliver mission-critical support services with the shortest turnarounds. They are qualified to work on EMC hardware and are highly trained to provide a broad range of specialized services.

Our maintenance solutions will allow you to keep using past-EOL equipment, enabling your organization to divert financial resources to more important strategic goals. WUC will make sure that your EMC storage devices extend their lifecycles, delivering the same quality of service you expect from Dell EMC.

WUC’s Win-Win Solution

Hardware maintenance isn’t a one size solution fits all. Based on our powerful customization abilities, we will provide your organization with the best EMC storage support package, extending the EOL of your Dell equipment.

Our Dell EMC storage maintenance services include comprehensive break/fix support, proactive alerts, error analysis, 24/7 monitoring and software problems identification.

WUC’s comprehensive support will start with an initial examination of your EMC storage system hardware, operating environment, hosts, workloads, configuration, performance, and capacity. This phase is essential for creating a clear and accurate assessment of the services and solutions you need.

Postpone Unnecessary Equipment Refresh

Our company’s engineers use proven processes to deliver mission-critical support services with the shortest turnarounds. They are qualified to work on EMC hardware and are highly trained to provide a broad range of specialized services.

Our maintenance solutions will allow you to keep using past-EOL equipment, enabling your organization to divert financial resources to more important strategic goals. WUC will make sure that your EMC storage devices extend their lifecycles, delivering the same quality of service you expect from Dell EMC.

Supported Dell EMC Unity – File & Block

EMC Unity

Supported Dell EMC Unity Storage Arrays

  • Dell EMC Unity 300/F
  • Dell EMC Unity 400/F
  • Dell EMC Unity 500/F
  • Dell EMC Unity 600/F
  • Dell EMC Unity 350/F
  • Dell EMC Unity 150/F
  • Dell EMC Unity 550/F, and
  • Dell EMC Unity 650/F

Supported EMC VNX File & Block

EMC VNX

Supported EMC VNX Storage Arrays

VNX1 Series

  • EMC VNX5100,
  • EMC VNX5300,
  • EMC VNX5500,
  • EMC VNX5700,
  • EMC VNX7500,

VNX2 Series

  • EMC VNX5200,
  • EMC VNX5400,
  • EMC VNX5600,
  • EMC VNX5800,
  • EMC VNX7600,
  • EMC VNX8000

Supported Dell EMC XtremIO

EMC XtremIO

Supported EMC XtremIO Platform

Celerra NS Series

  • EMC XtemIO X1,
  • EMC XtemIO X2,

Supported Dell EMC Isilon – File Storage

EMC Isilon

Supported Dell EMC Isilon Gen 4, Gen 5 and Gen 6 File Storage

Isilon X Series

  • Isilon X210 Series
  • Isilon X400
  • Isilon X410

Isilon NL Series

  • Isilon NL400
  • Isilon NL410

Isilon Gen 6 Series

  • Isilon F800
  • Isilon H600
  • Isilon H500
  • Isilon A200
  • Isilon A2000

Supported EMC Celerra (Legacy Platform)

EMC Celerra

Supported EMC Celerra (Legacy Platforms)

Celerra NS Series

  • EMC Celerra NS120
  • EMC Celerra NS20
  • EMC Celerra NS40
  • EMC Celerra NS480
  • EMC Celerra NS80
  • EMC Celerra NS960
  • EMC Celerra NS4
  • EMC Celerra NX4-CS

Supported EMC Clariion (Legacy Platform)

EMC Clariion

Supported EMC Clariion

EMC Clariion CX2 Series

  • EMC Clariion CX300
  • EMC Clariion CX400
  • EMC Clariion CX500
  • EMC Clariion CX600
  • EMC Clariion CX700

EMC Clariion CX3 legacy

  • EMC Clariion CX3-10
  • EMC Clariion CX3-20
  • EMC Clariion CX3-40

EMC Clariion CX4 legacy

  • EMC Clariion CX4-120
  • EMC Clariion CX4-240
  • EMC Clariion CX4-4800

Flexible and Customizable Service Levels

Choose the Service Level Agreement that is the best fit for your business.

7 x 24 x 4

  • Round-the-clock-support
  • 30-Minute Callback for Initial phone-based diagnosis
  • Field Engineer on-site within 4 hour

Same Business Day

  • 8:00 AM to 5:00 PM, Monday through Friday
  • 30-Minute Callback for Initial phone-based diagnosis
  • 4 hour on-site response M-F, 8am-5pm

Next Business Day

  • Initial phone-based diagnosis
  • Next business day on-site response

Please fill out the Contact Form and one of our senior staff members will reply as soon as possible to initiate a preliminary consultation. This may prove to be a great decision for maximizing the efficiency and protection of your IT resources.

Customer Form